Online scams are harder to spot: fake bank emails, fake Microsoft support, fake parcel notices. An unprotected computer or an uninformed user is an easy target.
What you can do yourself
Keeping Windows or macOS updated is the most effective security step. Never click a link in an unexpected email. Check the URL before entering a password.
When it goes beyond that
Pop-ups everywhere, browser redirects to unknown sites, a computer connecting by itself, or a ransom message on screen: help is urgent.
Full security audit, removal of unwanted software, Windows Defender configuration, suitable antivirus setup and password manager installation.
Browser extension checks, audit of installed apps, macOS firewall configuration and review of permissions granted to apps.
Real case
Retired user in Pont-Saint-Esprit contacted by fake Microsoft support while remote control by the scammer had already started. Emergency intervention, access cut, full audit, critical passwords changed and warning signs explained.
We secure the machine and explain how to avoid the most common traps.
