Setting up a new computer, connecting a printer, configuring an external drive: it should be simple. In practice, missing drivers, new accounts and settings can turn one hour into a lost afternoon.
What you can do yourself
Most recent peripherals are plug-and-play. Windows and macOS detect a lot of hardware automatically. If nothing happens, the manufacturer website usually has the latest drivers.
When it goes beyond that
Device not recognized despite drivers, conflict between two devices, business network configuration, data transfer from an old computer: at that point, getting help is faster than searching alone.
Complete setup, Microsoft or local account depending on your preference, file transfer from the old machine, automatic backup configuration and installation of essential software.
Migration from an old Mac with Apple Migration Assistant, or from a PC. Apple ID, iCloud and system preferences setup. Peripheral connection and compatibility checks.
Real case
Network printer shared between three workstations in a Pont-Saint-Esprit office: two Windows PCs and one Mac. Sharing configured, drivers installed on each machine, print test from all three. Solved in one on-site visit.
We come over, connect, configure and test it so you can use it right away.
